Contact Us

We'd love to hear from you! Whether you have a question about your order, need styling advice, or just want to say hello — our team is here to help.

📧 Email Us

For any inquiries, please email us at:
support@elouraco.com.co

We aim to respond to all emails within 1–2 business days.

📞 Call Us

Prefer to talk? Give us a call:
516-605-7484

Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed

📍 Our Address

elouraco
699 Nebraska St
Eugene, OR 97402
United States

❓ Frequently Asked Questions

Before reaching out, you may find a quick answer in our FAQ page. We've covered the most common questions about orders, shipping, returns, and sizing.

📦 Order & Shipping Inquiries

For questions about your order status or shipment, please have your order number ready when contacting us. You can also visit our Track Your Order page for real-time updates.

🔄 Returns & Exchanges

For return or exchange requests, please review our Return & Refund Policy and then contact us with your order number and reason for return.